Visiting the clinic with sick and cranky kids in tow is no joke. With teleconsultation, “seeing” the doctor can be fuss-free for parents and children alike!
Since May this year, we’ve opened up teleconsultation for anyone aged 2 and above in the spirit of accessible and convenient healthcare. That means no more hustling to the clinic with your sick child and waiting in line to see a doctor. Instead, video-consult a doctor using your phone in the comfort of your own home and get your medication delivered to you under 3 hours. Yes, there is no need to step out of the house at all!
New to teleconsultation for kids? Here are some tips to ensure a pleasant teleconsultation experience via Doctor World:
- Individual Accounts
Sharing is caring but not in this case. Be sure to create separate accounts for you and your little one(s). Each account is non-transferable since it contains your personal details and medical information.
Don’t worry – creating an account using your email address takes just 1 minute!
Pro-tip: Don’t have an email address for your toddler? Peg on to your existing email account by using “+”. Example: If your primary email address is firstname.lastname@example.org, you can create a tag such as email@example.com. That way, your primary email address (firstname.lastname@example.org) will still receive all emails sent to both accounts.
- Handy Medical Devices
While not compulsory, it is useful to have the following medical devices ready before your teleconsultation:
- Digital Thermometer – to take body temperature
- Weighing Scale – to weigh your child
- Measuring Tape – to measure the height of your child
- Flashlight – to illuminate parts of the body
- Medical Reports
While not compulsory, it is useful to have on standby any medical reports, notes, or documents relevant to your child’s conditions.
- Accompanying Parent/Guardian
If your child is below the age of 16, a parent or guardian (aged 21 and above) must be present with the child throughout the teleconsultation.
- Doctor’s Discretion
Should your child’s condition be unsuitable for teleconsultation, the doctor will inform you accordingly and advise you to seek appropriate care in-person. No charges are involved if teleconsultation barely happened in such cases.