Teleconsultation for Chronic Illness Available 24/7


2 mins read

With the current COVID-19 outbreak, we all have to do our part to abide by the circuit breaker measures and stay home as much as possible. Not only does this help to slow the transmission of the virus, but it is also the best way to keep vulnerable groups such as the elderly and people with pre-existing medical conditions in our community safe(1)

In this situation, people who suffer from chronic conditions (eg. diabetes, hypertension, etc) might be concerned about heading to the clinic for their routine check-up as well as to get a refill of their medication. Heading out of their homes would mean there is a chance they might get exposed to the virus and are at higher risk of getting infected.

In support of safe distancing, Doctor World offers teleconsultation for patients with chronic illnesses so they need not leave the house at all to seek medical attention. Chronic patients can now video-consult a doctor for their regular follow-ups via video call and get their medication delivered right to their doorstep in under 3 hours! What’s more – this service is available 24/7, even on Public Holidays, so patients can get timely care anytime. 

In order to ensure the safe provision of teleconsultation, these requirements need to be abided by:

• Chronic conditions must be stable and well-controlled.

• Patients must be existing patients of doctors in our panel for their chronic conditions. 

• Patients must be compliant with medication and are not having any side effects. 

• Patients must be up-to-date with routine blood/urine tests.

• In-home health monitoring devices to facilitate teleconsultation:

• Glucometer (For diabetic patients)

• Blood Pressure Monitor (For hypertensive patients)

Fret not if you do not meet all of the above requirements! Our doctors will still access your situation and provide medical advice on a case-by-case basis. If you are still unsure, drop us a message via our social channels such as Facebook and Instagram and we will do our best to assist you!

Beyond teleconsultation, the Doctor World app also offers one-stop access to a comprehensive suite of other healthcare services such as eQueue for clinic visits, COVID-19 Text Chat, Temperature Tracker, and more! 

Download the Raffles Connect app and enjoy medical convenience in the palm of your hand! Stay home and stay safe!

References:(1) Why Singapore needs a coronavirus ‘circuit breaker’

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